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Our code of ethics

A global Code of Ethics

To formalize our ethical policy and values at international level, in 2012 we drafted a code of ethics addressing 18 topics. Our code of ethics is translated into the group's 11 main languages and disseminated to all our employees. The alert procedure to be followed, including a contact email address is outlined at:

An e-learning module introduced in 2018 will train employees on the 18 ethical principles and help them reflect on how to face ethical dilemmas.


Our growth and success are underpinned by strong values, held by each of our employees and deeply rooted in our history.